Dignity is non-negotiable — for every traveller, every employee, every host.
ORN operates across forty-plus countries and partners with tens of thousands of independent operators. Every link in that chain is a place where dignity can be protected — or undermined. We choose the former, and we hold our partners to it.
Aligned with the UN Guiding Principles.
ORN's Human Rights Policy is anchored in the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and the Universal Declaration of Human Rights.
The policy applies in full to every entity within the ORN Group and is extended, through contract and audit, to every commercial partner that integrates with NX/OS.
What this means in practice
- Zero tolerance for forced labour, child labour, or human trafficking in any operation or supply chain.
- Freedom of association and collective bargaining for all employees, in every jurisdiction.
- Living-wage commitments for ORN employees and binding wage clauses for tier-one partners.
- Independent grievance mechanisms accessible in fourteen languages, twenty-four hours a day.
Trust, then verify.
Every tier-one supplier to ORN — hotels, ground operators, experience providers, technology vendors — undergoes a human-rights due diligence review on entry and at minimum every twenty-four months thereafter.
Reviews are conducted by an independent third party. Findings are remediable; failure to remediate results in removal from NX/OS. The list of removed partners is internal, but the policy is public.
Raise it. We will listen.
ORN operates a confidential, independently-administered ethics hotline for employees, partners, travellers, and third parties. Reports may be made anonymously and are reviewed by the Group Ethics Committee.